Very comfortable and modern looking, easy to assemble and add class to the administration area

I’m writing this sitting in my newly assembled chair and while I’m aware that it takes a good amount of months to properly assess if an office chair is the one for you, I’ll admit that I’m very impressed so far!

 Searching for a good office chair online is pretty intimidating, but one of the first things that eased my concerns was Pago’s 15 year warranty. It’s nice to see that a company has such great faith in their products, and was a big contributor to my decision to buy.
 In terms of setup, no hassles at all. Instructions are clear, components are simple. No need for other assistance!

 Overall comfort after sitting for 30 mins is fantastic. I weigh about 110KG, and this chair is rated for 130KG. The chair handles my weight easily, and doesn’t squeak when leaning back and moving around. It’s quite a nice, smooth experience. 

I’ve seen a few negative reviews regarding the comfort of this chair, and while I understand that different people require different chairs, I highly recommend watching the video about how this chair can be adjusted for a more comfortable and ergonomic experience. I’ve adjusted it to my preferences, and the experience is fantastic. My only small (very small) gripe is that (for understandable reasons) the arm rest components are clearly the same as the “charcoal” model, which was unavailable for me to buy when making my decision. It would be nice to have ash grey coloured arm-rests, but this is just a small issue.

 Overall, fantastic chair. Affordable and comfortable! Very happy with my purchase.

After registering my product this morning, I was immediately notified (expectation was set at 24hours) so promptly sent an email with my warranty request (expecting a response in a couple of days)... within a couple of hours I received an email with warranty acceptance and a link to a web form to order the replacement part! I filled the simple web form in and within minutes, received shipping confirmation that the part is now en route! Very impressive!