This was such a disappointing purchase. The backrest constantly drops, so I've had to use duct tape to keep it up. The pivot back in store was fine (I'm tall, so I quite like this), but what I ended up with was a back that moves.... way back and provides zero support for sitting upright. So I've also had to use duct tape to help control it. Essentially, if you're short, want a nap, and like the look of an office chair decorated with duct tape... this is for you.

its a good chair overall. although I don't have the issue of the back rest dropping down like others do, it certainly has poor design regarding the back rest in my opinion. The back rest has some sort of pivot in the middle which makes the back rest flapping around vertically. There is no option to lock it and keep it stationary. I find it quite uncomfortable and annoying because the lower part of the frame of the back rest sort of digs into the lowest part of my back whenever I lean back. when sitting super straight, that wouldn't be an issue. The cushion is quite comfy tho (may be what it particularly means by " recommended for 8+ hours of usage ")

I bought this chair while working from home, and the creaking noise when you move about on the chair has got louder and louder, I've ensured all the fixings are still tightened and nothing appears to be broken, but it's got to the point where I have to keep still not moving during any online meetings because its so loud its embarrassing